---
title: "Manage Reinstatement"
url: "https://help-employer.credentia.com/en/article/manage-reinstatement"
language: "en"
last_updated: "2026-08-27T10:51:21.425Z"
---

# Manage Reinstatement

The Manage Reinstatement section allows you to review reinstatement applications submitted by candidates and approve or reject their requests.

1.  Click Manage Reinstatement from the side menu.   
      
    **Note**: *The Manage Reinstatement section displays all the requested reinstatement applications.*   
      
    ![](https://cdn-assets.productfruits.com/f1dc8e20-f711-48f1-8e99-550449a18a67)  
2.  In the Manage Reinstatement section, the reinstatement applications are displayed in a table format. Applications are categorized into the following tabs. Click any tab to view the corresponding applications.
    1.  **Pending**: Displays applications awaiting review. 
    2.  **Overdue**: Displays applications that have exceeded the expected processing time. 
    3.  **Approved**: Displays approved applications. 
    4.  **Rejected**: Displays rejected applications. 
    5.  **All**: Displays all reinstatement applications.   
          
        ![](https://cdn-assets.productfruits.com/0fdf8e73-9777-4230-9bd8-a36a05284717)  
3.  The table displays the following application details.   
      
    **Note**: *Refer to the* [*Filter and Search Options*](https://help-employer.credentia.com/en/article/manager-user#filter-and-search-options) *section to learn how to customize visible columns.*   
      
    -   **Candidate** **ID**: A unique identifier assigned to the candidate. 
    -   **Candidate** **Name**: Displays the candidate's full name. 
    -   **State**: Indicates the state associated with the reinstatement request. 
    -   **Registration** **Name**: Displays the registration or certification name. 
    -   **SSN**: Displays the last digits of the candidate's Social Security Number. 
    -   **Registry** **Number**: Displays the candidate's registry number. 
    -   **Submission** **Date**: Displays the date and time the reinstatement application was submitted.
    -   **Expiry** **Date**: Displays the registration expiration date.
    -   **Working** **Status**: Indicates the internal user currently reviewing or processing the application. 
    -   **Status**: Displays the current application status. 
    -   **Action**: Provides options to view and manage the application.   
          
        ![](https://cdn-assets.productfruits.com/7af12f18-8faa-46f8-85e4-fd1eadc07a7b)

### Approve or Reject a Registration Application

1.  Click **Manage** **Reinstatement** from the side menu.
2.  Click the **View** icon under the **Action** column for the required application.   
      
    ![](https://cdn-assets.productfruits.com/2d139d85-9173-46b3-adf8-374a63b83f69)  
3.  Review the candidate information displayed at the top of the page, including:
    1.  Full Name 
    2.  Security Number (SSN) 
    3.  Candidate ID 
    4.  Address 
    5.  Email Address 
    6.  Contact Number 
4.  Review the candidate's current registration details, including: 
    1.  Registration Name 
    2.  Registry Number 
    3.  Issue Date 
    4.  Expiry Date 
    5.  Current Status
5.  You can also preview the candidate's existing registration certificate from the Action column.   
      
    ![](https://cdn-assets.productfruits.com/c0d16cc4-bbcd-4b83-95eb-f0de04da373b)  
6.  Click the **View** icon to preview the registration certificate.
    1.  A preview of the registration certificate is displayed. You can also download the certificate if required. Click the Download button at the top right side of the page to download the certificate to your local device.   
          
        ![](https://cdn-assets.productfruits.com/bb102205-0f3a-427d-9dd8-7a6a7b9e92c8)  
7.  Review the completed reinstatement application submitted by the candidate.
8.  Review the Registration Process panel to verify the application's current processing status.   
      
    **Note**: *The Registration Process section displays the application progress, including submission and review status with corresponding dates.*   
      
    *![](https://cdn-assets.productfruits.com/59ce32a3-3855-4e4f-9e89-a5efc26e1176)*  
9.  Click **Add/View** **Notes** to view existing internal notes or add new notes for internal reference.
    1.  Click **Add** **New** to create a new internal note.   
          
        ![](https://cdn-assets.productfruits.com/55e2401c-a83d-43a5-9bfe-a1606b02e996)  
    2.  Enter the **Description**.
    3.  Click **Upload** to attach supporting documents, if required.
    4.  Click **Save**.   
          
        **Note**: *Internal notes are visible only to authorized internal users.*   
          
        ![](https://cdn-assets.productfruits.com/5593340d-a24f-4a15-825b-3d8f0ebfac86)  
10.  Click **Add** **Change** **Request** to return the application to the candidate if additional information or corrections are required.   
       
     **Note**: *This section displays all candidate-visible change requests, if any.*  
       
     1.  Click **Add** **New**.
     2.  Enter the **Description**.
     3.  Click **Save** to send the change request to the candidate.   
           
         **Note**: *Once saved, the candidate can view the requested changes and update the application accordingly.*  
           
11.  Click **Approve** to approve the reinstatement application.
12.  Click **Reject** to reject the reinstatement application.   
       
     ![](https://cdn-assets.productfruits.com/407dfc9b-5699-490d-8334-43d3b47b61d9)